Shipping policy

Shipping method | In Japan

[Delivery company]

Products will be delivered by Yamato Transport.
Normally, it will be shipped within 4 business days after confirming your order.

(Only when the delivery schedule is stated on the product page, we will ship as described on the page )

[Shipping]

Shipping within Japan is 800 yen (Okinawa, Hokkaido, some remote island areas are 1,500 yen)

* Free shipping for purchases of 9,900 yen (tax included) or more per order only for domestic purchases

* < If you place multiple orders less than t50> 9,900 yen (tax included), the shipping fee will be charged for each. increase.

Shipping method ｜ International

Due to the impact of the coronavirus delivery services for some area have been suspended indefinitely, If you have ordered any products that cannot be delivered because of this situation your order will be canceled and refunded. We will be updating with more information once we have it.

Shipping to the United States

* Temporary response during EMS delivery suspension period

Delivery to US (YAMATO TRANSPORT)	Selling price (JPY)
~ 0.5kg	2750
~ 2.0kg	4650
~ 4.5kg	8850
~ 10kg	15050
~ 20kg	20550
~ 25kg	26050

-Shipping operator: EMS
-Purchases are normally shipped within 7-14 business days after order receipt. -Please take note that delivery may be delayed at times of high order volumes. >-No shipments are made on retail store holidays and on summer holidays and year-end holidays of the Company. -Shipment dates can not be specified.
-Separately ordered items cannot be shipped together. All orders are shipped individually. -Gift wrapping and shipment with a shopping bag enclosed are not available.

Selling price (JPY) ｜ International

Zone	Zone 1	Zone 3	Zone 4
Delivery to *	Asia	Europe	South America / Africa
~ 0.5kg	1400	2450	2400
~ 1.0kg	2100	3700	410 0
~ 2.0kg	3300	6000	7300
~ 3.0kg	4300	8100	10300
~ 5.0kg	6300	12300	16300
~ 10kg	10500	21600	27700
~ 20kg	18500	39600	48700
~ 30kg	26500	57600	69700

* Some areas may not be eligible for the delivery service.

Customers are responsible for all handling fees, taxes and duty associated with shipping to their respective countries. These charges must be paid by the recipient of the parcel. We are not responsible for any customs and import duty charges. Please contact your local customs office in regards to any customs and import duty charges.

Required payments other than purchase price ｜ International

-Shipping charges
-Customs duty

Order cancellation, returns, and exchange of purchases ｜ International

- As rule, purchases cannot be returned or exchanged except.

Refusal of delivery or long-term absence ｜ International

-Customers are responsible to take delivery of their ordered shipments. If a customer is absent and delivery is not taken by the end of the temporary storage period, the shipment will automatically be returned and the order canceled. Re- Please note that in such a case, depending on the circumstances, the Company can require the customer to pay the round-trip delivery charges.

We don't accept lower the invoice price.